时间：2017-12-28 17:10:20 Source: Beijing Youth DailyTime: 2017-12-28 17:10:20
Cleaner brushes the cup with a toilet brush (video screenshot)
On December 26, three five-star hotels in Harbin were exposed to the phenomenon of brushing tea cups with yellow toilet bowls, mopping the toilet with toilet water, etc., which caused a lot of attention. On the 27th, a reporter from the Beijing Youth Daily learned from the Harbin Health and Family Planning Commission that after the on-site inquiry and verification, the facts exposed in the video confirmed the existence. The joint investigation team has conducted interviews with the heads of the three hotels and will punish them in accordance with the law.
Five-star hotel exposed to health problems
On December 26, a video was circulated on the Internet. Pear Video shooter claimed that he "breaked into" the interiors of three five-star hotels in Harbin on the grounds that he was applying for an apprenticeship, and found that all three hotels had health problems:
Among them, the Kempinski Hotel Harbin brushes the cup with a toilet brush, wipes the cup with a towel, wipes the floor with a bath towel and dips it in the water in the toilet; the cleaners at Shangri-La Hotel, Harbin use the same rag to wipe the cup first Then wipe the trash can, finish the toilet with a brush, and then brush the cup; the cleaners at the Harbin Yongtai Sheraton Hotel will fold the quilt directly on the ground, and the unused towels and other sheets will not be replaced.
The Beijing Youth Daily reporter found that the lowest hotel room rates of 800 yuan per night, mostly in the range of 1,000 yuan to 2,000 yuan, ranked relatively high in Harbin hotels. So after the video was released, it quickly became the focus of consumer attention.
Harbin Health and Family Planning Commission confirms that the video content is true
On December 27, a reporter from Beiqing Daily learned from the Harbin Health and Family Planning Commission that on December 26, after the online media released the video "Unveiling the Secret of a Five-Star Hotel: Panning Yellow Toilet Brushes", the Harbin Municipal Party Committee and Municipal Government Attach great importance to it and set up a joint investigation team that afternoon. The Municipal Health and Family Planning Commission, the Municipal Tourism Development Commission, the Municipal Market Supervision Administration, the Municipal Food and Drug Administration, and the Municipal Government Legal Affairs Office dealt with the involved Kempins. The Base Hotel, Shangri-La Hotel, and Sheraton Yongtai Hotel launched on-site investigation and evidence collection, and jointly enforced the law.
Law enforcement officials of the Harbin City Health and Family Planning Commission said that the investigation team asked on the spot to verify that the problems exposed in the video, such as "brushing a cup with a toilet bowl," "the bed towels were not replaced in a timely manner," and "toilet in the toilet bowl" were confirmed. At present, the joint investigation team has conducted interviews with the heads of the three hotels, requesting the hotels to strictly implement the company's main responsibilities in strict accordance with health management regulations, conduct investigations and reforms, and ensure the health rights of the residents. Law enforcement officials of the Harbin City Health and Family Planning Commission issued a "Notice of Administrative Penalty in Advance" on the spot, which will punish the three hotels involved in accordance with the law in accordance with the "Implementation Rules of the Regulations on the Management of Public Places' Sanitation".
Enterprise issued statement apologizing
After the survey results were released, the three companies involved also issued statements through official Weibo.
Kempinski Hotel Harbin said that the hotel management team was aware that after incidents in the hotel that did not meet sanitary standards and institutional procedures were reported, they attached great importance to the incident and had cooperated with local authorities to conduct a comprehensive investigation and verification. . "We regret the occurrence of this incident. At present, the hotel has further strengthened its precautionary measures to ensure that all of our employees can operate in accordance with the strictest hygiene standards."
Shangri-La Hotel, Harbin claims that it has conducted internal investigations. "If the content reflected in the video is true, it is a serious violation of our hygiene standards and is unacceptable." Shangri-La Hotel said in a statement that it will take measures based on the facts, including reviewing work processes, strengthening training and Monitoring to ensure that all employees adhere to quality standards, etc. At the same time, we will actively cooperate with local governments on this incident and implement various health systems.
Sheraton Harbin Xiangfang Yongtai Hotel stated that the hotel attached great importance to the findings of the photo shoot at noon on December 26. As individual employees did not strictly implement the room cleaning standards, which caused trouble to the guests, the hotel apologizes. On the 26th, all employees in the hotel room department were retrained on room cleaning standards and procedures.
Text / Our reporter Kong Lingzhen Intern reporter Zhang Yanlin